Last Updated: 1 June 2026

Hi 7 Privacy Policy — Our Commitment to Protecting Your Information

Hi 7 believes your personal data belongs to you. This privacy policy clearly explains what information we collect, how it is used, and how it is kept secure.

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Data Is Never Sold
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A quick read before you start

When you register, play games, or make payments on hi 7, certain information is naturally shared with us. This Privacy Policy explains exactly what we do with that information, where we store it, and how we keep it secure.

Hi 7 never sells your data, shares it with third-party advertisers, or discloses it for unnecessary reasons. Our sole purpose is to provide you with a safe, thoughtful, and personalized experience.

This policy Bangladesh Information and Communication Technology Act and international GDPR Drafted in accordance with applicable guidelines. By using hi 7, you agree to this Privacy Policy.

01

What Information We Collect

Some information is collected to enhance your experience on hi 7 and ensure smooth operation of our services. A breakdown by category is provided below:

Type of Data Example When Collected
Identity Information Full name, date of birth, national ID number During registration and KYC verification
Contact information Mobile number, email, address During registration and profile updates
Financial Information Mobile Pay/Nagad number, bank account (last 4 digits) On deposits & withdrawals
Usage Data Login times, gaming history, betting records While using the platform
Technical information IP address, device type, browser, operating system During site visits
Communication Records Live chat logs, email correspondence When you contact support

No Card Number Storage: hi 7 never stores full credit or debit card numbers. All card payments are processed through a PCI-DSS compliant gateway.

02

Purpose of data collection

Hi 7 uses your data solely for the purposes listed below. It is never used for anything beyond the reason it was originally collected:

  • Account management: Verifying registration, securing login, and ensuring smooth account management.
  • Payment processing: Processing deposits and withdrawals securely and maintaining transaction records.
  • KYC & Age Verification: Verifying age and preventing fraud.
  • Customer support: Resolving issues and handling complaints.
  • Relevant offers: Sending you relevant bonuses and promotions based on your preferences (with the option to opt out).
  • Legal obligation: Providing data when required by government or regulatory authorities.
  • Platform improvement: Analyzing usage patterns to improve service quality.
03

Data storage & security

All hi 7 data is stored on secure, internationally compliant servers. Here's how we protect your information:

  • 256-bit AES Encryption: All stored data is protected with industry-standard encryption.
  • TLS 1.3 transmission encryption: All data is fully encrypted in transit and at rest.
  • Access controls: Strict role-based access — only authorized staff can view specific data.
  • Regular security audits: Third-party security experts conduct regular system audits.
  • Data Minimization: No data is collected beyond what is strictly necessary.

Retention period: Your data is retained for as long as your account is active. Following account closure, certain data may be kept for up to 5 years due to legal obligations, after which it is securely deleted.

In the event of a data breach: In the event of a security breach, hi 7 will notify affected members within 72 hours and take the necessary action.

04

Sharing data with third parties

Hi 7 never sells your data. However, limited information may be shared in the specific circumstances outlined below:

  • Payment Providers: Only the information necessary to process payments through Mobile Pay, Nagad, or your bank.
  • KYC verification services: With authorized verification partners to confirm your identity.
  • Legal Authorities: Only when required by a court order or government directive — never otherwise.
  • Anti-fraud organizations: To report suspicious activity to international anti-fraud databases.

When sharing data with third parties, hi 7 ensures they adhere to the same standard of privacy practices. No data is shared without a formal agreement in place.

05

Cookie & tracking policy

Hi 7's website uses cookies — small data files stored in your browser that help improve your experience. We use four types of cookies:

You can block or delete cookies from your browser settings. However, disabling essential cookies will prevent you from logging in.

06

Your rights over your data

Hi 7 believes you should have full control over your own data. You have the following rights:

Right to Access

You can request a full copy of all information hi 7 holds about you.

Right to data rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

Under certain conditions, you may request that your data be deleted.

Right to restrict processing

In certain cases, you have the right to object to the processing of your data.

Right to Data Portability

The right to receive a copy of your data in a machine-readable format.

Opt Out of Marketing Messages

You can unsubscribe from promotional emails or SMS at any time.

To exercise your rights: Email us at support@hi7.online or Help Center Get in touch. hi 7 will respond within 30 days.

07

Children's privacy

Hi 7's services are exclusively for For users aged 18 and above for. We do not knowingly collect data from minors. Age is verified at registration, and KYC documents may be requested if there is any doubt.

If a minor is found to have created an account, that account will be immediately closed and any collected data will be securely deleted.

For Parents: If your child has accidentally registered on hi 7, please contact us immediately — we will act promptly.

08

Changes to the Privacy Policy

Hi 7 may update this Privacy Policy from time to time. Members will be notified of any significant changes via email or an in-platform notification before the changes take effect.

Continuing to use the platform after any changes constitutes acceptance of the updated policy. We recommend reviewing any change notifications when you receive them.

The date of the latest update will always be shown at the top of this page.

09

Privacy contact

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us through the following:

  • Email: privacy@hi7.online (for privacy-related matters)
  • General support: support@hi7.online
  • Live Chat: Help Center Go — 24/7 support in Bangla

Hi 7 responds to all privacy-related requests Within 30 business days Aims to respond in writing.

Why Your Data Is Safe at hi 7

Every piece of your data is protected using industry-leading technology and policies

256-bit encryption

Hi 7 protects your data using the same encryption technology trusted by banks and government institutions. Your data is virtually impossible to compromise.

No data selling

Hi 7 never sells your data to third-party advertisers. Your name, phone number, or financial details are never shared for any commercial purpose.

PCI-DSS compliant

All payments are processed in accordance with international PCI-DSS standards. Card numbers, CVVs, and full payment details are never stored on hi 7's servers.

Access Control

Hi 7 employees can only access the information necessary for their specific role. Full profiles and payment details are restricted to a limited number of authorized staff.

Regular Security Audits

Independent security researchers regularly audit hi 7's systems. Any vulnerabilities identified are acted upon immediately.

You're in Full Control

You always have the right to view, correct, delete, or download your data. Just reach out and hi 7 will take care of it.

Frequently asked questions

Privacy FAQs

hi 7 uses multiple layers of protection to keep your data and funds secure. First, all data is 256-bit AES encryption secured — current technology would take millions of years to break. Second, all payments are PCI-DSS Compliant Gateway— your card number never reaches our servers. Third, Two-Factor Authentication (2FA) When enabled, your account remains protected even if your password is compromised. Fourth, Real-Time Fraud Detection Our systems run 24/7. Should a data breach occur, affected members will be notified within 72 hours. To keep your account as secure as possible, enable 2FA and update your password regularly.

hi 7 charges no withdrawal fees — 0% Transaction Fee. However, Mobile Pay or Nagad may apply their own charges — those are governed by their respective terms. Regarding limits: via Mobile Pay and Nagad Maximum ৳50,000 per day (standard members), via Bank Transfer Unlimited. VIP Members' The limits are generous — Gold VIP members can withdraw up to ৳5,00,000 per day. To withdraw, your KYC verification must be complete and your deposited funds must have been wagered at least once. For more details, Financial Transactions Page View.
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Get started on Mobile Pay from as little as ৳200. Your data is safe, your money is secure — the trust of hi 7's millions of members speaks for itself.

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